Collaborative Shared Team Inbox
Never let a lead slip through the cracks. Multiple agents collaborate seamlessly on a single WhatsApp number with round-robin auto-assignment, 24-hour compliance countdown badges, internal whisper notes, and canned snippets.
- Active 24-hour customer window countdown timer
- Private internal team notes invisible to customers
- Rich media support (PDF documents, product images, voice notes)
- Agent transfer & team departmental queues