Inbox on the desk and on the go

The problem

Customer WhatsApp traffic doesn’t wait for someone to reach a desk. Phone-only setups don’t scale; desktop-only setups miss after-hours urgency.

How velro helps

velro gives agents web and mobile access to the inbox and CRM. Flow building stays on web where detail work belongs, while replies and follow-ups travel with the team on iOS and Android.

What you get

• Shared inbox and CRM on desktop
• Stay responsive on iOS and Android
• Flow builder remains on web for serious editing
• Same business number and ownership rules everywhere

Related features

• Shared team inbox — One WhatsApp number for the whole team — assign owners, pin threads, notes, and media without chats trapped on personal phones.
• Broadcasts & retargeting — Schedule compliant campaigns to groups or CSV audiences, track delivery and replies, then retarget — with opt-outs respected.
• Message templates — Build marketing, utility, and authentication templates (including carousel), preview the bubble, submit to Meta, and sync approval status.