Features Message templates

Templates

Templates Meta can approve

Draft the bubble your customers will see, submit for review, and keep approval status in sync with Meta.

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The problem

WhatsApp outside the 24-hour window requires approved templates. Building them in ad-hoc tools means broken previews, rejected copy, and no clear status for the team.

How velro helps

velro’s template builder covers marketing, utility, and authentication categories (including carousel). Preview the conversation bubble, submit to Meta, and sync approval so agents know what they can send.

What you get

  • Marketing, utility, and authentication categories
  • Carousel and rich components where Meta allows
  • In-product bubble preview before you submit
  • Approval status synced so campaigns and inbox stay accurate

Related features

  • Shared team inbox — One WhatsApp number for the whole team — assign owners, pin threads, notes, and media without chats trapped on personal phones.
  • Broadcasts & retargeting — Schedule compliant campaigns to groups or CSV audiences, track delivery and replies, then retarget — with opt-outs respected.
  • Chat flows & keywords — Visual flows or keyword rules for welcome, away, and hand-off — then route into CRM when a human should take over.

See it on your WhatsApp number

We’ll walk through this workflow on a real Cloud API setup for your team.

Request a demo